This Privacy Policy explains how the following affiliated entities operate the Kinglong Lighting website and collect and handle personal information when you visit www.kinglong-lighting.net, contact us, request a quotation, or communicate with us about a lighting project:
- Zhongshan City Kinglong Lighting Factory Co., Ltd. (中山市琪朗灯饰厂有限公司), Unified Social Credit Code 9144200078385225XE; and
- Guangdong Kinglong Health Lighting Technology Co., Ltd. (广东琪朗健康照明科技有限公司), Unified Social Credit Code 91442000MA7K18QU6F.
In this policy, these entities are referred to together as “Kinglong”, “we”, “us”, or “our”. The Kinglong entity that receives or manages your enquiry, quotation, order, or other interaction is the controller or personal information handler for the related processing. Both entities may participate in operating this website and supporting your request, and each is responsible for the personal information it handles. You may contact either entity through the central privacy contact details below.
1. Information we collect
Information you provide
When you submit an enquiry or communicate with us, we may collect:
- your name, company, job title, and professional contact details;
- your email address, telephone number, and WhatsApp number;
- project type, location, specifications, drawings, estimated quantities, budget or schedule information, and other details in your message;
- quotation, order, delivery, after-sales, and correspondence records; and
- any other information you choose to provide.
Please do not include sensitive personal information or information about another person unless it is necessary and you are authorized to provide it.
Information collected when you use the website
Our systems may receive technical information such as your IP address, browser and device type, operating system, referring page, pages viewed, approximate location, timestamps, and security or diagnostic events. With your consent, our analytics and advertising providers may also collect information about website interactions and campaign attribution through cookies and similar technologies.
Information from business sources
We may receive professional contact and project information from your employer, colleagues, project partners, distributors, public business sources, exhibitions, or other business contacts where permitted by law.
2. Why we use personal information
| Purpose | Information used | Legal basis where required |
|---|---|---|
| Respond to enquiries, prepare quotations, and discuss project requirements | Identity, professional contact, project, and correspondence information | Steps requested before a contract; performance of a contract; and our legitimate interest in responding to business enquiries |
| Manage orders, production, delivery, after-sales support, and business records | Contact, project, transaction, delivery, and correspondence information | Performance of a contract, legal obligations, and legitimate business interests |
| Operate, secure, troubleshoot, and improve the website | Technical, security, and diagnostic information | Legitimate interests in maintaining a secure and reliable website and, where required, legal obligations |
| Measure website use and performance | Device, browsing, interaction, and analytics identifiers | Your consent where required |
| Measure advertising and campaign performance, and support personalized advertising | Device, browsing, interaction, and advertising identifiers | Your consent where required |
| Establish, exercise, or defend legal claims and comply with law | Relevant contact, transaction, technical, and correspondence information | Legal obligations and legitimate interests |
Where we rely on consent, you may withdraw it at any time without affecting processing already carried out. Where we rely on legitimate interests, we consider the impact on your rights and use the information only where those interests are not overridden by your interests or fundamental rights.
3. Cookies and similar technologies
Necessary technologies support core website operation and remember your privacy choices. Optional analytics and advertising technologies remain disabled unless you allow the relevant category. We currently use services including Google Analytics, Google Ads/DoubleClick, and Microsoft Clarity when consent applies.
You can accept, reject, ou sur mesureize optional cookies through the consent panel. You can revisit your choice at any time by selecting Manage Cookies in the website footer. For cookie names, purposes, and typical durations, see our Cookie Policy.
4. When we share information
We do not sell personal information for money. We may disclose personal information only as reasonably necessary to:
- hosting, website, form, email, security, analytics, and advertising service providers that process information for us or under their own privacy terms;
- logistics providers, installers, distributors, professional advisers, insurers, and other project partners where needed to provide products or services;
- government authorities, regulators, courts, or other parties when required by law or necessary to protect rights, safety, and security; and
- a purchaser, successor, or adviser in connection with a merger, restructuring, financing, or sale of all or part of our business, subject to appropriate safeguards.
Some privacy laws may treat certain advertising disclosures as “sharing” or targeted advertising even where no money changes hands. You can opt out by rejecting Advertising cookies or changing your choice through Manage Cookies. Where applicable, we also honor browser-based Global Privacy Control signals for advertising choices.
5. International processing and transfers
Both Kinglong entities are based in mainland China and our website infrastructure is hosted in Hong Kong SAR. Our suppliers and project partners may process information in other countries or regions, including the United States and the European Economic Area. Privacy laws in those places may differ from those in your location.
Where cross-border transfer rules apply, we use appropriate measures required by applicable law, such as contractual protections, consent where required, transfer assessments, and limits on access. Contact us if you would like more information about safeguards relevant to your information.
6. How long we keep information
We keep personal information only for as long as needed for the purposes described above, considering the nature of the information, our relationship with you, legal and contractual obligations, security needs, and possible disputes.
- Business enquiries that do not become an order are normally kept for up to three years after the last meaningful contact, unless a longer or shorter period is appropriate.
- Contract, transaction, tax, warranty, and compliance records may be kept for the period required by applicable law or needed to establish or defend legal claims.
- Routine technical and security logs are generally kept for limited operational periods, normally no longer than 90 days unless an incident, legal requirement, or backup cycle requires longer.
- Your browser stores the Kinglong cookie preference for up to six months. Optional provider cookies have the durations described in our Cookie Policy.
When information is no longer required, we delete or anonymize it, subject to backup and legal retention processes.
7. Your rights and choices
Depending on your location and applicable law, you may have rights to request access to personal information, correction, deletion, restriction, objection, portability, an explanation of processing, or withdrawal of consent. You may also have the right to complain to a local data protection authority.
To make a request, email info@kinglong-lighting.net with the subject “Privacy Request”. Please describe your request and the relationship through which we may know you. We may ask for information needed to verify your identity and protect your information. Authorized agents should provide evidence of their authority. We will respond within the period required by applicable law.
You can change optional cookie choices at any time through Manage Cookies. You may also configure your browser to block or delete cookies. These actions do not affect the lawfulness of processing completed before your change.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No internet transmission or storage system can be guaranteed completely secure, so please use care when deciding what information to send online.
9. Children
This is a business-to-business website and is not directed to children. We do not knowingly collect personal information from children under 16, or under 14 where the Personal Information Protection Law of the People’s Republic of China applies. If you believe a child has provided information to us, please contact us so we can take appropriate action.
10. Third-party links
Our website may link to websites, social networks, or services operated by other organizations. Their privacy practices are governed by their own notices, and we are not responsible for their content or privacy practices.
11. Changes to this policy
We may update this policy to reflect changes in our services, technologies, or legal obligations. The “Last updated” date identifies the current version. If a change materially affects how we use information, we will provide additional notice where required.
12. Contact us
Zhongshan City Kinglong Lighting Factory Co., Ltd. (中山市琪朗灯饰厂有限公司)
Unified Social Credit Code: 9144200078385225XE
Guangdong Kinglong Health Lighting Technology Co., Ltd. (广东琪朗健康照明科技有限公司)
Unified Social Credit Code: 91442000MA7K18QU6F
Central privacy contact for both entities
Kinglong Lighting
No. 1 Jinzhao Street, West District
Zhongshan, Guangdong, Chine 528411
Email: info@kinglong-lighting.net
Telephone / WhatsApp: +86 189 2493 3557